Hitch Hero Soft Shackle
After a ton of product testing (see our YouTube videos) we built the ultimate soft shackle. The shackle is lined with ultra-high-molecular-weight polyethylene made to withstand aggressive pulls against sharp metal corners. This shackle can replace your hitch receiver shackle and serve as a standard soft shackle at the same time.
To accommodate various applications the shackle is now 34" long.
***Please note that we conducted extremely aggressive testing for this product. We do not recommend using this product in a similar matter as most receivers are not rated for these loads. Do no exceed your receivers rating. Use in the same manner you would normally use a hitch receiver shackle. Rated tow points are always recommended.
And yes! That is our Cadillac and not a rental :)
3/8 Shackles are rated for 35,000 pounds (mid size SUV's and Pickups)
7/16 Shackles are rated for 41,000 pounds (full size SUV's and Pickups)
Warranty: Lifetime if used appropriately (please make sure to use the gray layer over metal and not the green).
Couldn't load pickup availability
After a ton of product testing (see our YouTube videos) we built the ultimate soft shackle. The shackle is lined with ultra-high-molecular-weight polyethylene made to withstand aggressive pulls against sharp metal corners. This shackle can replace your hitch receiver shackle and serve as a standard soft shackle at the same time.
To accommodate various applications the shackle is now 34" long.
***Please note that we conducted extremely aggressive testing for this product. We do not recommend using this product in a similar matter as most receivers are not rated for these loads. Do no exceed your receivers rating. Use in the same manner you would normally use a hitch receiver shackle. Rated tow points are always recommended.
And yes! That is our Cadillac and not a rental :)
3/8 Shackles are rated for 35,000 pounds (mid size SUV's and Pickups)
7/16 Shackles are rated for 41,000 pounds (full size SUV's and Pickups)
Warranty: Lifetime if used appropriately (please make sure to use the gray layer over metal and not the green).
At Shadowmarq Industries, we are committed to providing you with the highest quality products. If you need to make a return, please review our return and exchange policy below.
Damaged Items
All shipments must be inspected within 24hrs of delivery for damages. If there is a damaged item, please provide detailed pictures of the shipping box/pallet, as well as the area of damage on the product(s). This time frame is strictly enforced by Shadowmarq. Anything outside of the 24hr inspection window will be routed to the manufacturer for handling at their discretion. Thank you for understanding. Report damaged items via email at productinfo@shadowmarq.com.
Returns
If you wish to return a product, you must request a return authorization by emailing us at productinfo@shadowmarq.com. Please include your order number, the item(s) you wish to return, and the reason for the return in your email.
Once your return request is received, we will review it and notify you if it has been approved. Please note that if your return is accepted, a 25% restocking fee will be deducted from your refund. Returns will only be accepted if the item is in new, unused condition and in its original packaging. All return shipping costs are the responsibility of the customer.
Exchanges
We do not offer exchanges unless the product you received is incorrect or damaged. If you receive a product that is incorrect or damaged, please contact us at productinfo@shadowmarq.com within 7 days of receiving your order. We will work with you to resolve the issue and ensure that you receive the correct or replacement product as quickly as possible. All exchange-related shipping costs are the responsibility of the customer unless otherwise determined by Shadowmarq.
Contact Us
For any questions regarding our return and exchange policy, please reach out to us at productinfo@shadowmarq.com. We’re here to assist you.